Starting my career as an instructor therapist, I experienced firsthand how overwhelming it can be to work on the front lines. That experience shaped my approach to leadership and supervision. As someone who transitioned from being a one-person team to managing a growing agency, I often reflect on how to support my staff effectively.
I’ll admit, I haven’t always been the perfect employer/supervisor. I don’t claim to have all the answers, but what I do have is a commitment to learning, reflecting, and improving. Every supervisee and every encounter offer a valuable opportunity to learn and grow.
Supervising with care and empathy means approaching leadership with an understanding and consideration of your supervisees' feelings, perspectives, and needs. It's about creating a supportive and compassionate environment that fosters trust, open communication, and mutual respect.
The Importance of Effective Communication and Supervision
Communication and supervision are at the heart of any thriving workplace, but the key word here is EFFECTIVE. Supervision isn’t about simply giving instructions and expecting them to be followed. It’s about creating a collaborative environment where employees feel valued and empowered. One of the most damaging approaches a supervisor can take is the “I know best, so just do it” mindset. Instead, I believe in guiding supervisees and students by asking thoughtful questions. This approach helps them reflect, develop problem-solving skills, and become independent thinkers. Providing the answer right away might seem efficient, but it often limits their growth.
Equally important is recognizing that communication is a two-way process. Just because something is said doesn’t mean it’s understood or effective. As supervisors, we need to consider how our team members process and receive information. Are they visual learners? Do they prefer detailed instructions? Are they more comfortable with verbal check-ins or written feedback? Taking the time to adapt communication styles can make a significant difference in how employees feel supported.
Supervising and supporting employees is an ongoing process of learning and reflection. It’s not about perfection—it’s about effort and intention. And here’s a reminder we all need: Supervisors are not always right. To lead effectively, we must observe, listen, share, and reflect, not just impose our perspective. Leadership is a collaborative effort, and humility plays a big role in fostering trust and respect 💜
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